¿Cómo subir un vídeo a un evento virtual? (En Español) >
What you need
If you do not yet have an account, you will need to set up a Creator account to upload videos. If you have an existing account, you can click the dropdown menu next to your name, then choose Settings and Change Account Type.
- A video file in any single-file format (i.e. .mp4, .mov, .avi, .m4v, .mkv, .wmv, etc.). Preferably at least full HD resolution. If you only have the film on physical media then please contact us, we may be able to help.
- A preview image. This is the image that is shown before a user clicks Play on the video, and is cropped to 16:9 960x540px. It does not need to be exact, you can crop/resize it when you upload it. Note that this is NOT a vertical movie poster.
- A thumbnail. This is shown in previews of the video, and is cropped to 16:9 256x144px. However, you can crop/resize it when you upload it as well. Often people use the same image as the preview image.
Step 1: Fill in video info
Click on Dashboard, then Your Video Library. This is where all the videos you upload will be stored for later use.
Click Add a Video. Fill in the information asked in the form, and when you’re done click Next.
Step 2: Upload video and image files
Drag and drop any video file to the dotted upload area, or click on it to browse your computer for a file. Click Upload Video.
A progress indicator will appear. Do not change pages, close the page, or restart your computer while the file is uploading, or you will need to upload the video file again.
Note: if you want to upload multiple videos at the same time, you can open multiple browser tabs and repeat this process.
Once the upload is finished, you will see a success message and be directed to a page to add your preview and thumbnail images.
Click the “Change” button next to the default preview and thumbnail images. Drag and drop a .jpg or .png image to the dotted area, or click on it to browse your computer for an image file.
You can reposition, zoom, and crop the images before you upload them. The images will be cropped to the area inside the grey rectangle.
Click Submit to save each image.
The video file will automatically begin a transcode process. This is the process that changes your video file into the formats and resolutions needed for streaming.
We will send you an automated email once the transcode process finishes. The transcode process takes about 1.5-3 times the length of your video. For example, if your video is 1 hour long, it could take between 1.5 hours and 3 hours to transcode. If many people are also uploading content it may take longer, but should never take more than 24 hours. You may need to refresh the page or close/reopen it to check on the video’s status.
Once the transcode process completes, go to Dashboard -> Your Video Library, then click “Submit to Channels”. Type the name of the channel you’re looking for into the search, click Start Request, then Submit Request.
Subtitle/Caption Files
If you have subtitles/captions for your film, it’s generally preferable (but not required) to have them as a separate file rather than “burned in” to the film. We have support for many formats, including SubRip (.srt), WebVTT (.vtt), and SubViewer (.sbv/.sub), and experimental support for Substation Alpha (.ass/.ssa), LyRiCs (.lrc), and SAMI Caption File (.smi).
Once you have your file, go to Dashboard -> Your Video Library -> Manage Subtitles & Captions, then click the Add Text Track button.
We recommend setting them to be on by default if the film’s language is different from the language of your primary audience.
If you have trouble converting your file, you can send it to us at support@xerb.tv.
Next Steps
Coordinate with the channels you’re working with! Offer to send them things that can be used to promote your work. They may also want to collaborate on PR, social media, and more.
Virtual Events usually have text-based Discussions, where people can have conversations around the videos they watch. When you get involved in the Discussions, it adds a lot of value for the attendees and for the channel. It works best to add a comment right when the event starts to let people know you’ll be checking the Discussions, then you can check in periodically throughout the event to join the conversation. You’ll find the Discussions section underneath your video within the Virtual Event.
If you need help, you can contact us at support@xerb.tv or +1-844-493-7288